Last updated: 18 February 2026
Whitford Hospitality Group Pty Ltd ("we", "us", "our") operates the Cafe Zoo website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.
By using our website, you consent to the practices described in this policy.
Personal Information
When you place a pickup order or create an account, we may collect your name, email address, and phone number.
Payment Information
Payments are processed securely by Square. We do not store your credit card details on our servers. Square's privacy policy governs the handling of your payment data.
Browsing Data
We may collect information about your device, browser type, IP address, and pages visited to improve your experience and analyse site performance.
We use the following third-party services that may process your data:
Supabase
Database hosting and authentication services. Your account information is stored securely on Supabase infrastructure.
Square
Payment processing. Square handles all payment transactions and card data in compliance with PCI DSS standards.
If you sign in using Google, we receive your name and email address from your Google account. We do not access any other Google account data.
Vercel Analytics
Website performance and usage analytics. We track anonymised page views and events (such as product interactions and checkout activity) to improve our website.
Microsoft Clarity
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and online activity. Additionally, we use this information for site optimisation and fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We use cookies and browser local storage to maintain your session and remember your shopping cart between visits. Your cart data is stored locally in your browser and is not transmitted to our servers until you proceed to checkout.
You can clear your browser's local storage at any time to remove this data.
Our analytics services (Vercel Analytics and Microsoft Clarity) may use first and third-party cookies and tracking technologies to collect data about your browsing behaviour. You can manage or disable cookies through your browser settings, though this may affect site functionality.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using HTTPS.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:
Whitford Hospitality Group Pty Ltd
Cafe Zoo
23 High Street, Drysdale VIC 3222
Australia
enquiry@cafezoo.com.au
